Privacy Policy
Last Updated: May 16, 2025
Welcome to LangkawiTrip.com, your trusted platform for booking unforgettable travel experiences in Langkawi, including jetski island hopping, kayak tours, and more. At LangkawiTrip.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website or book activities through our platform.
1. Information We Collect
We collect information to provide you with a seamless booking experience and personalized Langkawi travel services. The types of information we collect include:
1.1 Personal Information
- Information You Provide: When you create an account, book a tour (e.g., Kilim Kayak Tour), or contact us, you may provide details such as your name, email address, phone number, billing information, and travel preferences.
- Booking Details: Information related to your bookings, such as tour dates, participant details, and special requests.
1.2 Automatically Collected Information
- Usage Data: We collect data about your interactions with our website, including pages visited, search queries (e.g., “jetski tours Langkawi”), and booking history.
- Device and Technical Data: Information such as your IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze website performance, and deliver personalized ads. See our Cookie Policy for details.
1.3 Information from Third Parties
We may receive information from third-party partners, such as payment processors or travel operators, to facilitate bookings or verify transactions.
2. How We Use Your Information
We use your information to provide, improve, and personalize your Langkawi travel experience. Specific uses include:
- Booking and Customer Support: To process your bookings (e.g., Morning or Sunset Kilim Kayak Tours), send confirmations, and provide customer support.
- Personalization: To recommend relevant activities, such as jetski island hopping or other Langkawi adventures, based on your preferences.
- Marketing: To send you promotional offers, newsletters, or updates about Langkawi travel deals (you can opt out at any time).
- Analytics and Improvement: To analyze website usage and improve our services, ensuring a better booking experience.
- Legal Compliance: To comply with applicable laws, regulations, or legal requests.
3. How We Share Your Information
We do not sell your personal information. However, we may share your data with trusted parties to deliver our services:
- Service Providers: Third-party vendors, such as payment processors, tour operators, or cloud hosting services, who assist with bookings or website operations.
- Business Partners: Local Langkawi tour operators who fulfill your booked activities, such as kayak or jetski tours.
- Legal Obligations: When required by law, such as responding to subpoenas or government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request the deletion of your data, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing emails or opt out of non-essential cookies.
- Data Portability: Request your data in a structured, machine-readable format.
To exercise these rights, contact us at langkawitrip99@gmail.com. We will respond within the timeframes required by applicable laws (e.g., 30 days under GDPR).
5. Data Security
We implement industry-standard security measures, including encryption, firewalls, and secure socket layer (SSL) technology, to protect your personal information. However, no online platform can guarantee absolute security. Please use strong passwords and avoid sharing sensitive information unnecessarily.
6. International Data Transfers
As a Malaysia-based platform, your data may be processed or stored in countries outside your jurisdiction, including Malaysia or other regions where our service providers operate. We ensure that any international data transfers comply with applicable data protection laws, using safeguards like Standard Contractual Clauses where required.
7. Cookies and Tracking Technologies
We use cookies to enhance your experience on LangkawiTrip.com. Cookies help us remember your preferences, analyze site traffic, and deliver targeted ads. You can manage cookie preferences through your browser settings or our Cookie Policy.
8. Third-Party Links
Our website may contain links to third-party sites, such as payment gateways or partner tour operators. We are not responsible for their privacy practices. Please review their policies before providing personal information.
9. Children’s Privacy
LangkawiTrip.com is not intended for children under 16. We do not knowingly collect personal information from minors. If you believe we have collected data from a child, please contact us at privacy@langkawitrip.com.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a notice on our website. Please review this policy periodically.
11. Contact Us
If you have questions, concerns, or requests regarding your privacy or this policy, please contact our Data Protection Officer:
Email: langkawitrip99@gmail.com
Address: LangkawiTrip.com, Jalan Pantai Tengah, 07000 Langkawi, Kedah, Malaysia
Phone: +60 124172089
Thank you for choosing LangkawiTrip.com for your Langkawi travel adventures. We value your trust and are committed to protecting your privacy